Privacy policy
Snapvolt respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Snapvolt collects, uses and protects information when you visit or purchase from our website.
Information We Collect
When you purchase from Snapvolt, we may collect information such as:
- Your name
- Email address
- Billing information
- Payment-related information
- Order details
- Information you provide when contacting us
We may also automatically receive certain technical information when you browse our website, such as device, browser and website usage information.
How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Deliver your digital products
- Send purchase and download information
- Provide customer support
- Respond to enquiries
- Improve our website and products
- Prevent fraud and misuse
- Comply with legal obligations
We will not use your personal information for unrelated purposes without a lawful basis or appropriate permission where required.
Digital Product Delivery
When you purchase a Snapvolt digital product, your email address is used to deliver information relating to your purchase and provide access to your digital download.
Payments
Payments are processed through the payment provider available at checkout. Snapvolt does not need to store your full payment-card details in order to process your purchase.
Marketing Emails
If you choose to subscribe to marketing communications, we may send you information about new products, offers or Snapvolt updates.
You can unsubscribe from marketing communications at any time using the unsubscribe option provided in the relevant email.
Third-Party Services
Snapvolt uses third-party services and platforms to operate the store, process payments, deliver digital products and provide website functionality.
These providers may process personal information as necessary to provide their services.
Protecting Your Information
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including rights to request access to, correction of or deletion of certain information.
For privacy-related requests, contact:
Snapvolt will handle personal information in accordance with applicable privacy laws, including the Protection of Personal Information Act (POPIA), where applicable. The Information Regulator identifies POPIA as the framework governing the processing and protection of personal information in South Africa.